Human resources

Organisations and agencies, program coordinators and managers, and other people involved with peer-based support programs are often responsible for their design and delivery. Tasks include the recruitment, training and support, and supervision of young people as peer supporters. This involves creating incentives and trouble-shooting problems to keep peer supporters involved, as well as general maintenance to sustain and improve the peer support program.

Success in peer support programs is in part determined by the commitment and the skills of the peer supporter. Getting the right young people to participate in peer support programs is crucial.

A plan should be developed for the recruitment, selection and training of young people participating as peer supporters. In this section you will find resources related to managing the implementation of peer support, the recruitment, selection and retention of peer supporters, and program sustainability. Use the links below or those on the right expanded navigation menu to access this content.